Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Customers take part in the celebration to mark Celebration on Wednesday at Kampala Road branch amidst is the branch manager Carol Nabulime(in red). COURTESY PHOTO
Customers take part in the celebration to mark Celebration on Wednesday at Kampala Road branch amidst is the branch manager Carol Nabulime(in red). COURTESY PHOTO

DTB Marks Customer Service Week 2018

This year’s Customer Service Week seeks to highlight the role played by customers in building strong financial institutions around the world hence enhancing excellence and customer experience.
posted onOctober 5, 2018
nocomment

By Kampala Post Reporter

KAMPALA: DTB Uganda has joined its customers to celebrate the annual customer service week which is always effective 1st – 6th October. The event is celebrated across all countries within which DTB has a presence under the theme “Sustaining Excellence.”

“Life is too short not to celebrate every nice thing. Our Customers have been too nice and loyal to the bank. It’s for this reason that that we dedicate this week to celebrate our customers,” said Samuel Muyingo, the Head of MTS and Marketing. The DTB staff members were all chants thus “Dear Customers, you are the most important visitor in our banking halls, you are the purpose we work, and you are our business, ultimate boss and thank you for giving us the opportunity to serve you.”

This year’s Customer Service Week seeks to highlight the role played by customers in building strong financial institutions around the world hence enhancing excellence and customer experience.

DTB October born customers were invited across all branches and were taken to surprise that also included a cake cutting ceremony.   Carol Nabulime, the Branch Manager requested the customers to switch to digital banking solutions provided by the bank including the first Mastercard Platinum Credit Card in Uganda as these provide convenience to save their time which left customers appreciating the level of innovation at DTB.

 

Join the conversation

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.