By Fred Kiva
KAMPALA. Security agents have raided the MTN Uganda Data Center at Mutundwe in Kampala and switched off four servers.
The security personnel who purportedly claimed to be from the Internal Security Organization (ISO) raided the data center on Monday night at around 9pm.
A July 3 letter addressed to the Executive Director Uganda Communication Commission Godfrey Mutabazi, MTN Uganda’s Acting Chief Executive Officer, Anthony Katamba claims that the security officers raided the data center, hours after they arrested and held the Company’s Data Manager at 5pm that day.
Katamba alleges that after gaining entrance into the Data Center at Mutundwe, they directed Moses Keefah Musasizi, the Manager Data Center Facilities at Huawei Uganda Limited, MTN’s Contractor to disconnect four servers.
“He (Musasizi) was consequently taken to the ISO Offices at Nakasero and held there until 9pm when he was taken to our Data Center at Mutundwe, where he was forced to provide access for the (operatives)who subsequently directed him to disconnect four servers in our Data Center,” Katamba said in his letter.
He added that the servers disconnected have had severe impact on the telecommunication company operations, especially on processing of all call data details and resolution of customer queries among others.
The Telecom Company has meanwhile reported the matter to police, describing the incident as an illegal security intrusion.
“MTN Uganda has owing to the above breach of security reported to police a case of illegal intrusion into the Data Center and disconnection of four information servers. We wait police investigation to determine the nature and motive of the above officers,” Katamba further said claiming that the Company had not been served with a search warrant or court order.
A source privy to ISO operations however denied knowledge of the raid on the MTN Uganda data center.
Deputy Police Spokesperson Patrick Onyango could not readily confirm the reports, saying “let me find out.”
Uganda Communications Commission Executive Director, Godfrey Mutabazi confirmed receipt of the MTN letter. He however said the Communication regulator was not involved and did not sanction the operation.
It’s not clear what prompted the security operation, but it comes at a time when security is carrying out investigations into a number of kidnaps and murder cases where telephone call data is needed to adduce evidence to pin suspects.