The Uganda Communications Commission (UCC) has moved to address the growing problem of uncoordinated fibre cable installations, especially the duplication of utility poles across urban areas.
In a public notice issued on January 23, 2026, the Commission said it had received complaints from both government and the public about the untidy rollout of telecommunications infrastructure, particularly in the Greater Kampala Metropolitan Area.
“The Uganda Communications Commission (the Commission) acknowledges concerns raised across Government and by members of the public regarding the uncoordinated and untidy installation of fibre cable infrastructure,” UCC said.
The regulator has now directed all stakeholders to streamline how telecom infrastructure is installed across the country. It said this will reduce clutter and improve the appearance of urban areas.
UCC also introduced a new framework to guide fibre installation, maintenance, protection and disposal. The framework took effect on January 1, 2026. Under the new rules, telecom operators must first seek approval for their Optical Fibre Cable deployment plans before starting installation.
The Commission said this will ensure safer and more organised rollout of communication networks.
UCC further called on local governments to play a stronger role in planning. It said telecom infrastructure must be properly integrated into road works and other construction projects.
The regulator encouraged operators to lay fibre cables underground to improve safety and protect the urban landscape. However, it warned that construction works must be handled carefully to avoid damaging existing fibre networks.
UCC said damage to these networks can disrupt service delivery and affect quality.
The Commission pledged to continue working with government, local authorities and telecom companies to build a more organised and future-ready telecom system in Uganda.
